PRIVACY

    1. Introduction

    At NEWGARDEN USA LLC, we value the privacy of our users and customers. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit, interact with, or make purchases through our websites and services intended for users in the United States.

    This policy complies with applicable U.S. privacy laws, including the California Consumer Privacy Act (CCPA), California Privacy Rights Act (CPRA), and other U.S. state privacy laws.

    2. Company Information

    Company: NEWGARDEN USA LLC
    Taxpayer ID (EIN): 32-081771993
    Address: 11 Sawbridge Circle, Spring, TX 77389
    Contact Form: https://newgardenshopping.com/pages/contactanos

    3. Personal Information We Collect

    We may collect the following categories of personal information:

    • Identifiers: name, postal address, email address, phone number, IP address

    • Commercial information: products purchased, viewed, or added to cart

    • Payment information: securely processed by third-party providers

    • Internet or electronic activity: browsing history, site interactions, cookies

    • Approximate location data

    • Communications: emails, contact forms, customer support interactions

    • Professional or employment-related information (job applications)

    • Any other information voluntarily provided by the user

    We do not knowingly collect personal information from children under 13 years of age.

    4. How We Collect Information

    We collect information through:

    • Website forms

    • Online purchases

    • Cookies and similar technologies

    • Email, phone, or messaging communications

    • Social media platforms

    • Analytics, marketing, and advertising tools

    5. How We Use Personal Information

    We use personal information to:

    • Process orders, payments, and shipping

    • Manage returns and customer support

    • Communicate with users and customers

    • Marketing, advertising, and remarketing

    • Improve our products, services, and user experience

    • Internal analytics and performance measurement

    • Fraud prevention and security

    • Comply with legal and tax obligations

    • Manage employment applications

    We do not use personal data for automated decision-making with legal or similarly significant effects.

    6. Sharing of Personal Information

    We may share personal information with:

    • Service providers (payments, logistics, hosting, marketing, analytics)

    • Payment platforms (Shopify Payments, Stripe, PayPal, etc.)

    • Advertising and analytics platforms (Google, Meta, TikTok, etc.)

    • Government authorities when required by law

    • Legal, tax, or auditing advisors

    We do not sell personal information in the traditional sense. Certain advertising activities may be considered “sharing” under U.S. state privacy laws.

    7. Cookies and Tracking Technologies

    We use cookies and similar technologies for:

    • Website functionality

    • Analytics and performance

    • Personalization

    • Advertising and remarketing

    You can manage cookie preferences through the cookie banner or your browser settings.

    8. Your U.S. Privacy Rights

    Depending on your state of residence, you may have the right to:

    • Know what personal information we collect

    • Access your personal information

    • Request deletion of your personal information

    • Request correction of inaccurate data

    • Opt out of the sale or sharing of personal information

    • Limit the use of sensitive personal information (if applicable)

    • Not be discriminated against for exercising your privacy rights

    Requests can be submitted by emailing soporte@newgarden.es.

    9. Do Not Sell or Share My Personal Information

    Users may opt out of the sale or sharing of their personal information for advertising purposes.

    You may exercise this right:

    • Through cookie settings

    • By contacting us at https://newgardenshopping.com/pages/contactanos

    10. Data Retention

    We retain personal information only as long as necessary to fulfill the purposes described in this policy or as required by law.

    11. Data Security

    We implement reasonable technical and organizational safeguards to protect personal information.
    However, no method of transmission or storage is completely secure.

    12. Marketing Communications

    We may send promotional emails.
    You may unsubscribe at any time using the link provided in each message.

    13. Social Media

    Our social media presence is governed by this Privacy Policy and each platform’s own policies.
    Public interactions are visible to others, and users are responsible for the content they share.

    14. Employment Applications

    Personal information submitted for recruitment purposes will be used solely to evaluate applications and deleted when no longer necessary.

    15. Changes to This Policy

    We may update this Privacy Policy from time to time.
    The updated version will be posted on this page with a revised date.

    16. Contact Us

    For privacy-related questions or to exercise your rights:
    📩 https://newgardenshopping.com/pages/contactanos